Service Controller

Service Controller role involves coordinating daily rail operations, managing service disruptions, and ensuring accurate communication across multiple stakeholders in a dynamic operational environment.

Requirements

• Experience in transport, logistics, operations control, or service coordination
• Strong problem-solving and decision-making skills
• Excellent written and verbal communication skills
• The ability to work effectively under pressure in a live operational environment
• Strong computer and data entry skills
• A customer-focused mindset
• Ability to work a rotating 24/7 roster including public holidays and weekends

Benefits

• Free Train Travel
• Travel Discount
• NZ Railways Trust Membership