Chubb

Chubb

πŸ“ Location: Missouri, O Fallon, United States

Chubb is a global insurance leader providing property, casualty, accident, and life insurance products across 54 countries.

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Direct Bill Customer Service Representative

bookmark
3 days ago
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✍️ Full Description
Provide excellent customer service as a Direct Bill Customer Service Representative in a fast-paced call center environment, handling phone calls, text chats, and emails, and resolving customer requests efficiently and accurately.

Requirements

  • Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc.
  • Handling Agency Bill Phone Calls
  • Providing excellent customer service and quality technical content via incoming telephone calls, text chats, and email
  • Analyzing information to make appropriate decisions and solve problems
  • Basic math skills (percentages, addition, subtraction)
  • Knowledge of insurance principals and Chubb products
  • Ability to navigate multiple systems and applications
  • Collaboration with team members and business partners
  • Compliance with corporate policies and regulatory standards
πŸ”Ž Search all JobsAll Jobs at Chubb
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