Customer Service Representative (German & English)
Cross Border TalentsSofia, Sofia-City, Bulgaria
Posted January 6, 2026
46740 - 46740 BGN year
Full Time
About the Company
Cross Border Talents (CBT) specializes in international recruitment for engineering, IT, and multilingual customer support roles, leveraging a network of over 300 global recruiters and AI‑driven algorithms to bridge the digital skills gap. The firm offers permanent placement, staff augmentation, and talent leasing (EoR) services, enabling companies to adapt swiftly in the age of intelligent machines. Since 2013, CBT has connected more than 130,000 tech professionals from 50+ nationalities with employers worldwide, earning three Horizon 2020 SMEI Seals of Excellence for excellence in research and innovation. As the global leader in tech CX recruitment, CBT blends human expertise with advanced technology to deliver efficient, cross‑border talent mobility solutions.
Job Description
Customer Service Representative (German & English) position available at Signify in Sofia, Bulgaria. Provide customer support via email and phone. Work in an international team environment focused on customer satisfaction.
Requirements
- German C1 level (mandatory)
- English B1/B2 level
- Good computer and communication skills
- Valid EU residency card or refugee card (minimum 1-year validity)
Benefits
- Gross Salary: 3,895 BGN
- Monthly transportation/internet allowance: 50 BGN net
- Additional compensation for night hours (if applicable)
- Medical benefits: health and dental plan
- Life insurance
- Multisport Card (co-financed by employer)
- Employee discounts on various products and services
- Bonus for life events (marriage, childbirth, graduation): 500 BGN