GCash (Mynt - Globe Fintech Innovations, Inc.)

GCash (Mynt - Globe Fintech Innovations, Inc.)

📍 Location: City Center, Philippines
employeeEmployees: 501 - 1000

GCash, a Mynt company, serves as the Philippines' leading mobile financial service, promoting financial inclusion.

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Customer Experience Strategy Partner

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1 week ago
🛢️ Workday
Full Time
💼 In-Person
Customer Support & Success Jobs
💻 Tech, Software & IT Services
💰 Finance
✍️ Full Description
Join GCash in creating innovative financial solutions for the Philippines. Develop and implement a customer experience strategy, collaborate with cross-functional teams, and engage with stakeholders.

Requirements

  • Develops and implements a comprehensive customer experience strategy
  • Collaborates with cross-functional teams to ensure strategic alignment
  • Identifies emerging trends and technologies in customer experience
  • Oversees the integration of customer experience programs
  • Ensures that all programs are aligned with the business unit's customer experience goals
  • Builds and maintains strong relationships with internal and external stakeholders
  • Communicates the customer experience vision and strategy across CXM

Benefits

  • Career growth and development
  • Dynamic and highly collaborative team
  • Competitive and flexible compensation and benefits package
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