Join GCash in creating innovative financial solutions for the Philippines. Develop and implement a customer experience strategy, collaborate with cross-functional teams, and engage with stakeholders.
Requirements
Develops and implements a comprehensive customer experience strategy
Collaborates with cross-functional teams to ensure strategic alignment
Identifies emerging trends and technologies in customer experience
Oversees the integration of customer experience programs
Ensures that all programs are aligned with the business unit's customer experience goals
Builds and maintains strong relationships with internal and external stakeholders
Communicates the customer experience vision and strategy across CXM
Benefits
Career growth and development
Dynamic and highly collaborative team
Competitive and flexible compensation and benefits package