ING Nederland

ING Nederland

📍 Location: New South Wales, Sydney, Australia
employeeEmployees: 1001 - 5000

ING Australia empowers individuals and businesses to thrive with innovative banking solutions.

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Service Desk Analyst

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6 days ago
🛢️ Workday
Full Time
💼 In-Person
💻 IT Support Jobs
💰 Finance
✍️ Full Description
ING Australia is seeking a Service Desk Analyst to join their Tech Operations division. The successful candidate will be responsible for ensuring application support for various software applications and providing outstanding customer experience.

Requirements

  • Demonstrated experience with Windows 10/11 and Apple OSX administration
  • Mobile Device Management platform administration experience
  • Experience with Microsoft 0365
  • Sound knowledge of ITIL or similar framework in incident and problem management
  • Experience with troubleshooting of application errors, usage of testing tools, and reporting software; ideally within financial services
  • A degree in computing or project management courses/ ITIL certification
  • A service and customer-focused approach to incident resolution and communication
  • Exceptional in oral and written communication;
  • Strong problem solving and analytical skills – with an ability to think laterally

Benefits

  • Various career pathways
  • Exposure to new systems
  • Fantastic working environment
  • Flexible working arrangements
🔎 Search all JobsAll Jobs at ING Nederland
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