Kyndryl

Kyndryl

📍 Location: Karnataka, Bangalore, India

Kyndryl leads in building and managing advanced technology infrastructure to foster human progress.

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Service Coordination

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3 days ago
🛢️ Workday
Full Time
💼 In-Person
🟠 Senior (3 - 7Years)
💻 Information Technology Jobs
💻 Tech, Software & IT Services
✍️ Full Description
Join Kyndryl as a Service Coordinator and take charge of a dynamic role that puts you at the forefront of delivering exceptional IT services to our customers. As a Service Coordinator, you'll be responsible for ensuring timely and effective resolution of customer issues, coordinating and managing service requests, and maintaining constant communication with customers throughout the service process.

Requirements

  • At least 3-7 years of experience in Incident, Problem & Change Management.
  • Graduate degree or equivalent qualification in Computer Science, Electronics & telecommunication.
  • Proficient in using MS Office tools.
  • ITIL v3/4 (Inter/Expert).
  • Good understanding of infrastructure technologies.

Benefits

  • State-of-the-art resources and Fortune 100 clients
  • Employee learning programs with access to certifications, including Microsoft, Google, Amazon, Skillsoft, and many more
  • Company-wide volunteering and giving platform with ability to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations
  • Benefits that give you choice and support you and your family through the moments that matter
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