Customer advocate role supporting members and providers, facilitating care and service, handling incoming/outgoing calls, and administering intake documentation.
Requirements
1-2 years of customer service experience
Must be able to talk and type simultaneously, with attention to detail
Must be flexible in scheduling and comfortable with change
Must be proficient with keyboard functions and navigation between multiple computer applications
Benefits
Comprehensive benefits package
Short-term incentives
Health, life, voluntary and other benefits
Picks that enhance physical, mental, emotional and financial wellbeing