Magellan Health

Magellan Health

📍 Location: United States
employeeEmployees: 5001 - 10000

Magellan Health leads in managing complex areas of health, focusing on technology and personal relationships for a healthier future.

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Customer Experience Associate I, Healthcare

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5 days ago
💰 31K-47K USD/year
🛢️ Workday
Full Time
💼 In-Person
🟢 Entry level (1 - 2Years)
Customer Support & Success Jobs
🩺 Healthcare Services Jobs
🏥 Healthcare
✍️ Full Description
Customer advocate role supporting members and providers, facilitating care and service, handling incoming/outgoing calls, and administering intake documentation.

Requirements

  • 1-2 years of customer service experience
  • Must be able to talk and type simultaneously, with attention to detail
  • Must be flexible in scheduling and comfortable with change
  • Must be proficient with keyboard functions and navigation between multiple computer applications

Benefits

  • Comprehensive benefits package
  • Short-term incentives
  • Health, life, voluntary and other benefits
  • Picks that enhance physical, mental, emotional and financial wellbeing
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