As the CNS Domain Delivery Lead for Autonomous Networks at Nokia, you will spearhead the execution of our Domain Delivery Unit (DDU) across Services and Care, directly influencing our market's success. You'll collaborate with diverse teams, driving strategic initiatives that enhance customer satisfaction and project profitability.
Requirements
Drive the successful delivery of Domain S&C Unit's deliverables across Services and Care, ensuring alignment with market needs.
Lead a team of DDU-Delivery Managers, fostering collaboration and optimizing resource allocation to maximize project efficiency.
Establish and monitor project timelines, cost baselines, and quality metrics, ensuring adherence to contractual commitments.
Act as the primary point of contact for escalated issues, facilitating timely resolutions and communication with Market Services leaders.
Develop and implement risk management strategies to mitigate potential revenue impacts and enhance project profitability.
Enhance customer satisfaction by ensuring high-quality service delivery and minimizing contractual quality issues across projects.
Engage with internal stakeholders to support pre-sales, project planning, and readiness assessments to ensure seamless project execution.
Continuously evaluate and improve processes, fostering a culture of innovation and excellence within the delivery team.
Benefits
Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program
