The SCB Easy Channel Business Owner will play a pivotal role in shaping the business performance of SCB Easy, driving revenue growth while optimizing cost-to-serve.
Requirements
Develop and execute business plans that drive revenue growth, improve customer engagement, and manage cost efficiency for SCB Easy
Translate strategic priorities into clear, actionable initiatives, including service migration from offline to digital channels.
Identify opportunities to strengthen SCB Easy’s position as a core digital channel through business innovation and operational improvements.
Define business metrics and collaborate with data teams to track channel performance and initiative outcomes
Analyze customer behavior, platform usage, and operational data to support strategic decision-making and prioritize improvements.
Drive A/B testing and analytics initiatives to improve channel performance and customer satisfaction.
Serve as the main point of contact for cross-functional stakeholders including tech, legal, compliance, and marketing.
Prepare structured proposals, business cases, and impact assessments for internal reviews and decision-making forums.
Build strong relationships with internal teams and external partners to support the SCB Easy ecosystem.
Benefits
We're committed to bringing passion and customer focus to the business.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
