
Job description
Lead field operations technician team, provide technical support for autonomous robot fleet, and balance team management, logistics, and hands-on technical work.
Hire, train, and develop team, lead daily operations, troubleshoot and repair robots, monitor and evaluate staff and robot fleet performance, and collaborate with cross-functional teams.
Ideal for someone who enjoys working at the intersection of operations, technology, and robotics, with strong leadership, problem-solving, and technical skills.
Company

Transportation & Logistics • Tech, Software & IT Services
Serve Robotics, listed on NASDAQ as SERV, specializes in AI-driven, low-emission sidewalk delivery robots designed to make last-mile logistics sustainable and cost-effective. Since its 2021 spin-off from Uber, the company has executed tens of thousands of deliveries for enterprise partners such as Uber Eats and 7-Eleven, and holds scalable multi-year contracts—including a deployment of up to 2,000 robots across multiple U.S. markets. Serve's technology combines autonomous navigation with eco-friendly propulsion, positioning it as a leader in the emerging urban delivery robotics sector while maintaining strong partnerships with major food-service and retail brands.