Conduct monthly/quarterly/annual service reviews with clients, engage in daily NOC briefings, and coordinate with the Account Management team to ensure Single Digits can maximize renewals, cross sell, and upsell.
Requirements
Meet deadlines, creating strategies, collaborating with other Team, and staying on top of trends/issues.
Analytical skills and attention to detail.
Strong comprehension and understanding of trends and an ability to respond to customers queries.
Creativity and an ability to produce innovative and original ideas.
Team working skills.
Great written/email and verbal communication skills.
