We are looking for talented individuals to join our Intelligent Operations team and contribute to the next generation of modern applications. Our goal is to help customers understand the connections between application performance, user experience, and business outcomes, thereby creating exceptional customer experiences.
Requirements
Minimum 6+ years of hands-on experience with Application Performance Management tools
Hands-on experience with cloud-native, open-source solutions like Prometheus, Grafana, ELK stack/Elastic.io, OpenTelemetry (OTEL)
Strong understanding of network & system management solutions, distributed systems, networking, and database technologies.
Experience with public cloud solutions like AWS CloudWatch, Azure App Insights, etc.
Operational background and familiarity with ITIL, ITSM, SRE, or DevOps best practices and principles.
Excellent problem-solving skills, organizational, project management, and communication skills.
Eagerness to collaborate, contribute to team success, and a continuous learning mindset.
Experience with containerization and orchestration technologies like Docker and Kubernetes.
Broad background in software engineering with, at a minimum, generalist-level expertise in programming languages such as Python, Java, Go,.NET, NodeJS, Ruby, and PHP.
Familiarity with microservices architecture, service mesh technologies, and end-user technologies (iOS, Android, JavaScript, HTML5).
Knowledge of configuration management tools such as Terraform and Ansible
Expertise in the following observability tools: New Relic, Datadog, AppDynamics, or Dynatrace
