Solutions Support Engineer, Weekend 1st Shift, US-East

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4 days ago
💰 108K-149K USD/year
🛢️ Greenhouse
Full Time
🏠 Remote
🟠 Senior (5 - 6Years)
💻 Information Technology Jobs
💻 Tech, Software & IT Services
✍️ Full Description
Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses.

Requirements

  • Responsible for technical customer support experience within the Wiz product
  • Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams
  • Design and implement solutions that scale the support offering through automation

Benefits

  • Health & Welfare Benefits
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)
  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)
  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave
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