We are seeking an Advanced level DIY sales position with expert knowledge of DIY business. The role is responsible for providing advanced automotive problem resolution and ensuring high standards of customer service and store appearance standards.
Requirements
Best in class customer service and DIY issue resolution
Provide GAS3 selling experience for all DIY customers
Achieve personal / store sales goals and service objectives
Manage DIY services including testing, battery installation, wiper installs, etc.
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes including POGs, truck put away, shoot outs, cycle counts, back stock, etc.
Back Up to Professional services
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
Advanced selling skills (GAS3) for DIY
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
ASE P2 certified or ASE ready equivalent
Advanced solution, project and product quality recommendation ability
Employees: 1001 - 5000
