Established business seeking Service Manager with experience in implementing and maintaining Service Management processes to drive efficiency, effectiveness, and quality of services provided to customers, the business, and stakeholders.
Requirements
Experience in implementing and maintaining Service Management processes
Collaborative skills with internal and external stakeholders
Problem-solving skills with ability to lead service reviews and resolve client issues
Benefits
Maintain and improve client service reporting
Serve as an escalation point for client issues
Work with Incident response teams to ensure service resolution
