Customer Experience Specialist - English (Gurgaon)

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5 days ago
πŸ›’οΈ Greenhouse
⏰ Full Time
πŸ’Ό In-Person
🟒 Entry level (1 Years)
Other
🌍 Recreation & Travel
✍️ Full Description
Agoda is an online travel booking platform seeking a Customer Experience Specialist to provide excellent customer service and manage customer needs through various communication channels. The role involves supporting Agoda products, handling high volumes of inquiries, and meeting individual and team goals.

Requirements

  • Excellent command of spoken and written English
  • Proficiency in Hindi speaking and writing is desirable
  • Min 1 year experience in customer service roles and in contact center environment is desirable
  • Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused
  • Analytical thinking and high problem-solving skills
  • Stress tolerance and able to work under pressured environment
πŸ”Ž Search all JobsAll Jobs at Agoda
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