This is an opportunity to kickstart your career by joining Canonical. You will be working from our Canonical London Office and will be accountable for delivering technical support to our employees and customers, as well as facilitating AV support for office conferences and events.
Requirements
Professional written and spoken English with excellent presentation skills
Exceptional academic track record from both high school and university
Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
Track record of going above-and-beyond expectations to achieve outstanding results
Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
Experience with Linux integration with other environments (authentication/directory services, network file systems, etc.)
Troubleshooting experience: Linux integration with other environments (authentication/directory services, network file systems, etc.).
Ability to navigate effectively stack traces and logs, and advise on next steps.
Solid understanding of OS and Application level bugs and when to escalate to the correct team.
Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
Programming fundamentals in any language.
Ability to travel internationally twice a year for company events up to two weeks long
Benefits
We consider geographical location, experience, and performance in shaping compensation worldwide.
We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance.
In addition to base pay, we offer a performance-driven annual bonus or commission.
We provide all team members with additional benefits, which reflect our values and ideals.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
