Senior Manager, Incident and Issue Management

Requirements

• Tertiary qualifications in a business-related discipline.
• 5-7 years of experience in risk, compliance, and risk management within the superannuation and wider financial services industries.
• Current understanding of superannuation business activities/products associated regulations and guidance (e.g., APRA guidance, ASIC Regulatory Guides).
• Experience with GRC systems and incident management or remediation roles within the superannuation industry.
• Strong critical thinking, analytical skills, and process-driven thinking.
• Deep understanding of good practice incident and breach management frameworks and processes.
• Contemporary understanding of current and emerging regulatory priorities and focus areas.
• Robust understanding of both root cause and systemic analysis methodologies.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Experience in developing training materials and facilitating workshops.

Benefits

• Professional development opportunities
• Interesting work
• Supportive leaders
• Vibrant and inclusive culture
• Range of career opportunities
• Benefits and rewards to enhance your well-being