Customer Service Representative

Requirements

• Experience in delivering world-class service
• Ability to work in a fast-paced, ever-changing environment
• Experience in reversing Nays to Yays
• Ability and willingness to adapt to change
• Ability to receive and act on constructive feedback
• Self-motivated and a team player
• Passionate about people – internal and external customers as well as team members
• Excellent oral and written skills with high attention to detail
• Enthusiastic, dependable and open to a fast-paced environment
• Initiative and decisiveness - able to think outside the box to creatively solve problems
• A go-getter attitude, someone who does not settle for “just OK.”
• Advanced computer skills – internet and email
• Solid understanding of either Adobe creative suite or other on-line designing software

Benefits

• 22 days' PTO plus Federal holidays
• 401(k) match
• MOO stock option program
• Paid parental leave
• 100% of health, dental and vision care premiums covered
• Life insurance and long-term disability insurance
• Wellness program
• Breakfast and fresh fruit every day
• Lunch on Fridays
• All the ice cream you can eat