Smith+Nephew

Smith+Nephew

📍 Location: Field, US, United States

Smith+Nephew advances medical technology to enhance health and mobility, driven by a caring culture.

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NPWT – Inside Sales & Customer Support Specialist (West Coast)

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3 days ago
💰 63K-85K USD/year
🛢️ Workday
Full Time
💻 Hybrid
🟡 Junior (1 - 3Years)
Accounting, Payroll & Financial Planning Jobs
🏥 Healthcare
✍️ Full Description
As an NPWT – Inside Sales & Customer Support Specialist, you'll play a vital role in enabling our Post Acute Account Managers to focus on strategic growth while managing the day-to-day needs of our DME partners, healthcare providers, and patient inquiries.

Requirements

  • Bachelor’s degree or equivalent work experience
  • 1-3 years of experience in customer service, inside sales, or support—DME, medical device, or healthcare industry experience preferred
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Excellent communication and interpersonal skills, both verbal and written
  • Tech-savvy with proficiency in Microsoft Excel, Microsoft Powerpoint; CRM experience highly preferred
  • A team-first mindset and eagerness to collaborate across roles to achieve shared sales targets
  • General understanding of Medicare guidelines, HIPAA & DME regulations

Benefits

  • 401k Matching Program
  • 401k Plus Program
  • Discounted Stock Options
  • Tuition Reimbursement
  • Flexible Personal/Vacation Time Off
  • Paid Holidays
  • Flex Holidays
  • Paid Community Service Day
  • Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually)
  • Employee Assistance Program
  • Parental Leave
  • Fertility and Adoption Assistance Program
  • Discounts on fitness clubs, travel and more!
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