Technical Services Analyst

Solventum is a new healthcare company that enables better, smarter, safer healthcare to improve lives. As a Technical Services Analyst, you will have the opportunity to collaborate with innovative professionals and make an impact by providing product support, resolving incidents, and maintaining knowledge base.

Requirements

• Bachelor's Degree or higher from an accredited university
• 5–8 years of experience in Product/Application Support for enterprise applications
• Administrator-level knowledge of Windows operating systems and networking
• Proficiency in Oracle and MS SQL databases, including performance tuning and backups
• Experience with web servers such as IIS and Apache
• Working knowledge of Postman and log monitoring tools like Splunk and Grafana
• Strong problem-solving skills related to complex enterprise software installations
• Familiarity with the Healthcare domain (e.g., HL7, Revenue Cycle Management, ICD, EMR, EHR)
• Excellent verbal and written communication skills
• Strong customer service and support orientation