Technical Support Specialist I
5 Star RecruitmentOhio, United States
Posted January 6, 2026
Full Time
About the Company
5 Star Recruitment specializes in connecting employers with top talent across a range of industries. Their core focus is on delivering tailored recruitment solutions that match candidates' skills and career aspirations with employers' strategic objectives. The firm differentiates itself through a rigorous screening process, a robust network of industry experts, and a commitment to building long‑term partnerships with both clients and candidates. By combining deep market knowledge with a personalized approach, 5 Star Recruitment consistently places the right people in the right roles, driving success for both organizations and individuals.
Job Description
This position requires a technically trained and self-motivated individual who can quickly and successfully identify and resolve a high degree of technical and analytical problems through telephone diagnostics.
Requirements
- Minimum two-year degree or equivalent course experience in computer science/equipment or electronics
- Two to three years experience in field service/support
- Minimum of 1 year telephone diagnostic/troubleshooting experience preferred
- Proven oral/written communication and interpersonal skills
- Previous technical sales experience
- Knowledge of LAN/Ethernet required
- Proficient keyboarding skills
- Strong background in hardware, software, terminal emulation, and SCSI devices
- Proven strength in UNIX or Windows based operating system
- Bilingual French-Canadian
- Must be self-motivated to keep current with technology
