Client Relationship Specialist

Role Overview

The Client Relationship Specialist is responsible for providing outstanding client care while maintaining professional relationships with current, potential, and former clients. The role involves resolving client issues, educating clients on products and services, and supporting strategies for retention and growth.

What You Will Do

Serve as the primary contact for clients, addressing questions and concerns in a timely manner. Resolve client issues, educate clients on products and services, and support strategies for retention and growth.

Why It Might Be a Fit

This role requires a passion for delivering outstanding client service, strong communication and problem-solving skills, and the ability to work as part of a team.

Requirements

• Bachelor's Degree from an accredited institution
• 3+ years of account management experience
• Intermediate to advanced skills in Microsoft Excel and other data management tools
• Ability to travel as needed

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k) Matching
• Flexible Spending Accounts
• Health Savings Accounts
• Disability & Life Insurance
• Employee Assistance Program
• LegalShield
• ID Shield
• Commuter Reimbursement Plan
• Tuition Reimbursement
• Bonus Pay
• Wellable membership
• Telescope Health (telehealth) through Accresa
• Intellect (mental health) application
• Employee engagement activities