Michigan Personal Injury Protection Claim Specialist to handle complex technical issues and claims, requiring negotiation skills, knowledge of insurance laws, and ability to analyze and solve problems.
Requirements
- Three years of experience or equivalent training in negotiation of claim settlements, securing and evaluating evidence, preparing manual and electronic estimates, subrogation claims, resolving coverage questions, taking statements, and establishing clear evaluation and resolution plans for claims
- Advance knowledge of Essential Insurance Act (Michigan), Fair Trade Practices Act as it relates to claims, subrogation procedures and processes, intercompany arbitration, handling simple litigation, negligence law, no-fault law, medical terminology and human anatomy, MCCA and attorney represented claims
- Ability to handle claims to the line Claim Handling Standards, follow and apply ACG Claim policies, procedures and guidelines, work within assigned ACG Claim systems, perform basic claim file review and investigations, demonstrate effective communication and customer service skills, and analyze and solve problems
Benefits
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership
- Discounts, perks, rewards, and much more
