IT ServiceNow Platform Engineer, Senior

Role Overview

Lead the governance, maintenance, and continuous improvement of the ServiceNow Configuration Management Database (CMDB) to ensure data accuracy, completeness, and currency. Oversee ServiceNow Discovery and CMDB processes, establish standards and controls, and work with IT Operations teams, Enterprise Architecture, and business stakeholders to drive consistent adoption and data ownership.

What You Will Do

Own the enterprise CMDB roadmap, develop CMDB solutions, define CMDB data, lead Asset and Configuration Management responsibilities, establish CMDB governance, and design and manage CMDB data integrations.

Why It Might Be a Fit

Requires 5+ years of experience with ServiceNow's ITOM and ITAM solutions, including CMDB, Discovery, and Asset Management capabilities. Strong leadership and organizational skills, considerable experience with relationship management, and a general understanding of infrastructure devices and asset management practices.

Requirements

• Bachelor's degree in computer sciences, business administration, or a relevant field
• 5+ years of experience with ServiceNow's ITOM and ITAM solutions
• ITIL certification, PMP, Agile Certification, or equivalent experience
• Strong leadership and organizational skills
• Considerable experience with relationship management and interpersonal business development

Benefits

• Health, dental, and vision coverage
• 401(k) with generous company match
• Employer paid employee assistance program
• Employer paid short term and long-term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays