Abilities First seeks a dynamic Director of Information Technology to oversee technology operations, lead the IT team, and ensure accessible technology for all staff. The Director will review and build upon existing IT policies and systems, analyze business requirements, and ensure the agency's technology needs are met.
Requirements
- Oversee all technology operations and evaluate them according to established agency goals.
- Responsible for direct supervision and performance management of the IT team.
- Responsible for oversight of the network and system infrastructure ensuring proper configuration, implementation, maintenance, and monitoring.
- Ensure that the IT department efficiently and effectively responds to tickets, supporting end users clearly and in a friendly manner.
- Analyze the business requirements of all departments to determine their technology needs.
- Evaluate overall operations of computing and information technology functions and recommend enhancements.
- Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages.
- Build and maintain proper business continuity and disaster recovery plans both for on premise and cloud-based scenarios.
- Provide management and guidance for all outsourced resources as well as on premise employees.
- Responsible for operational and capital budgets. Review and maintain budget reports and forecasts in order to address the needs of various departments.
- Assist in building relationships with vendors and creating cost-efficient contracts.
- Ensure IT policies and procedures enable strong security and risk-management capabilities.
- Serve as the agency’s Security Officer in compliance with HIPAA/HITECH regulations.
- Develop and implement various training and instruction programs for users on the use of key systems and security procedures.
- Identify emerging information technologies to be assimilated, integrated, and introduced within the agency.
- Ensures all required trainings and certifications required are current, and seeks further support and training where needed.
Benefits
- Vacation, sick, personal, and holiday time off
- Health, Dental, and Vision Insurance options
- Retirement savings options with 403(b) plan
- Employer paid life insurance
- Tuition reimbursement
- On Demand Payment – access your earnings as early as the next day
- Discounts with Verizon, AT&T, Royal Carting, etc.
