
Job description
We are looking for a Customer Success Agent with great energy and social skills who wants to work in an entrepreneurial company with a high tempo. As a Customer Success Agent at Abundo, you will work to ensure that Abundo's members are satisfied and happy by receiving and resolving issues and problems via chat, email, and phone.
Helping customers to start and end their membership, finding solutions to keep a customer from ending their membership, answering questions that arise.
We think you are talkative, can easily express yourself, and love creating contact with new people. You always leave a good impression and love not only providing good service but exceeding expectations.
Company

Entertainment • Corporate Services
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Abundo for companies Abundo provides unlimited tickets to cultural events for your entire team, resulting in higher retention rates, increased employee engagement, positive word-of-mouth and better recruitment opportunities. By offering Abundo memberships, you can also improve employee well-being, which has been linked to improved quality of life, psychological well-being, social engagement and reduced experience of depression and anxiety. Contact us at [email protected] to find out more about our B2B offer in Berlin and take advantage of this innovative way to improve your company culture. Abundo Abundo is a new subscription service that offers unlimited tickets to live shows and all kinds of cultural events. Sign up for a monthly fee and discover the cultural scene of your city without limits. You will discover new venues, meet new artists and make lots of great memories! Try it today and go to more concerts, theatre, opera, dance, stand-up, art exhibitions and films than ever before! You can cancel your membership at any time - so you can try us out risk-free. New live events are added every day.