
Job description
We're looking for a Platform Engineer to join our team in Kuala Lumpur, Malaysia. The role involves supporting, maintaining, and improving our infrastructure services to ensure they remain available, secure, and cost-effective. The Platform Engineer will work autonomously and collaboratively with local and global team members to administer, support, and maintain our global infrastructure.
Day-to-day responsibilities include taking personal accountability for our products, troubleshooting and resolving issues, ensuring monitoring is in place, performing upgrades and patches, and managing assigned tickets. The role also involves participating in high-pressure incident scenarios and communicating with key stakeholders on planned changes.
The ideal candidate will have strong server, storage, and networking infrastructure experience, troubleshooting and problem-solving skills, and the ability to quickly learn new products. They will also have good written and oral communication skills and a proven track record of working to agreed targets and SLAs.
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Company

Tech, Software & IT Services
The Access Group is a leading UK‑based provider of business management software, serving over 160,000 small and mid‑size organisations across Europe, the United States and APAC. With a workforce of more than 9,700 employees, the company focuses on delivering cloud‑native, AI‑enhanced solutions that help employees streamline core processes and concentrate on strategic priorities. Its product portfolio spans financial, ERP, CRM, accounting, payroll, HR, document management, business intelligence, manufacturing, service management, payments and broader SaaS offerings. By integrating these tools into a unified, cloud‑first platform, The Access Group enables organisations to improve operational efficiency, gain real‑time insights, and accelerate digital transformation.