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Job description
We're looking for a Strategic Account Manager to join our team, who will help us grow and build trusted relationships with senior customers. The role involves owning and growing a portfolio of strategic enterprise customers, building strong relationships with senior and executive stakeholders.
Day-to-day responsibilities include owning and growing a portfolio of strategic enterprise customers, leading structured account planning and Executive Business Reviews, identifying and progressing renewal and expansion opportunities, and working closely with internal teams to manage risk and improve adoption.
The ideal candidate will have experience managing complex B2B software accounts, confidence negotiating multi-year commercial agreements, and experience working with structured account management frameworks.
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Tech, Software & IT Services
The Access Group is a leading UK‑based provider of business management software, serving over 160,000 small and mid‑size organisations across Europe, the United States and APAC. With a workforce of more than 9,700 employees, the company focuses on delivering cloud‑native, AI‑enhanced solutions that help employees streamline core processes and concentrate on strategic priorities. Its product portfolio spans financial, ERP, CRM, accounting, payroll, HR, document management, business intelligence, manufacturing, service management, payments and broader SaaS offerings. By integrating these tools into a unified, cloud‑first platform, The Access Group enables organisations to improve operational efficiency, gain real‑time insights, and accelerate digital transformation.