The Regional Account Manager will be responsible for delivering Renewal targets and upselling in specific accounts. The role will proactively engage in the day-to-day Account Management of accounts and must be able to mitigate customer escalations and risks with the appropriate sense of urgency, and build strong cross-departmental relationships with other stakeholders in the organization.
Requirements
- Proven track record of sustaining & growing complex relationships including closing the renewal and identifying up sell / cross sell opportunities
- Experience with running a high volume of accounts
- 2-5 years working in an account management role providing tech solutions to large enterprises
- Ability to manage multiple systems and administration at once
- Has owned & exceeded a Quota
- Strong Forecasting and analytical skills
- Energetic, smart, dynamic, and strategic
- Strong executive presence; ability to influence decision making internally and externally at all levels; crisp, to the point & confident
- Ability to work effectively within a dynamic, fast paced and ever changing environment
- Good communicator with the ability to articulate a strong value proposition
- Meticulous attention to detail and high level of accountability are imperative
- Self-starter who can set and manage priorities
- Strong teamwork, communication & cross-group collaboration skills
- Must be able to proactively drive accounts and resolve customer escalations with minimal oversight
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
