Customer Service Representative

Role Overview

We're an award-winning global outsourcer providing contact center and back office services. Your day could see you helping customers via inbound calls, identifying and assessing customers' needs, and providing accurate information.

What You Will Do

Help customers via inbound calls, identify and assess customers' needs, provide accurate information, and ensure resolution to each contact.

Why It Might Be a Fit

Excellent communicator in English language, knowledgeable about contact center operations and metrics, and strong interpersonal, customer service, and computer skills.

Requirements

• Excellent communicator in English language (written and spoken)
• Knowledgeable about contact center operations and metrics
• High school diploma or equivalent
• Strong interpersonal, customer service, and computer skills