Technical Support Engineer

We're looking for a Technical Support Engineer to join our global Support team, supporting customers across the Western US region. This role is critical to ensuring a high-quality customer experience by providing technical expertise across Acre's software platforms and partner integrations.

Requirements

• Strong customer service and communication skills
• Excellent analytical and troubleshooting abilities
• Fluency in English (written and verbal)
• Strong organizational skills and attention to detail
• Ability to learn quickly and perform effectively in a fast-paced environment
• Strong time-management skills with the ability to multitask
• Familiarity with Microsoft operating systems and networking fundamentals

Benefits

• Competitive compensation package
• Locally compliant benefits