Technical Support Engineer

Acre is seeking a Technical Support Engineer to join their global Support team, providing technical support to customers via calls, tickets, and other channels in Spanish and English, with a focus on customer experience.

Requirements

• Fluency in Spanish and proficiency in English (written and verbal)
• Excellent analytical and troubleshooting abilities
• Strong customer service and communication skills
• Strong organizational skills and high attention to detail
• Ability to learn quickly and perform effectively in a fast-paced environment
• Strong time management skills with the ability to multitask
• Familiarity with Microsoft operating systems and networking fundamentals

Benefits

• Competitive compensation package
• Locally compliant benefits