Technical Support Engineer
acre securityNew York, United States
Posted January 30, 2026
Full Time
About the Company
Acre is a security technology company that challenges the status quo and empowers security professionals to adapt and thrive in a rapidly changing world.
Job Description
Acre is seeking a Technical Support Engineer to join their global Support team, providing technical support to customers via calls, tickets, and other channels in Spanish and English, with a focus on customer experience.
Requirements
- Fluency in Spanish and proficiency in English (written and verbal)
- Excellent analytical and troubleshooting abilities
- Strong customer service and communication skills
- Strong organizational skills and high attention to detail
- Ability to learn quickly and perform effectively in a fast-paced environment
- Strong time management skills with the ability to multitask
- Familiarity with Microsoft operating systems and networking fundamentals
Benefits
- Competitive compensation package
- Locally compliant benefits
