ActBlue is seeking a Senior Product Manager to own and evolve critical components of our payments platform—the infrastructure responsible for moving money across the Democratic fundraising ecosystem. The Payments Platform team builds and operates the core infrastructure that enables money movement across ActBlue’s platform.
Requirements
- 5+ years of product management experience, including ownership of complex technical systems or platform infrastructure.
- Deep experience working on payments systems or financial infrastructure, with strong familiarity with the full lifecycle of a transaction from initiation and authorization through settlement, reconciliation, refunds, chargebacks, and disbursements.
- Strong familiarity with the payments ecosystem, including card networks, processors, and payment rails such as ACH and RTP, as well as regulatory frameworks including PCI DSS, NACHA rules, and card network mandates.
- Technical fluency and comfort working with APIs, payment specifications, and platform architectures in close partnership with engineering teams.
- Strong understanding of financial data systems, including reconciliation, settlement accuracy, and supporting finance and accounting workflows in high-transaction-volume environments.
- Data-driven product instincts and comfort analyzing operational and financial metrics such as authorization rates, decline patterns, payment success rates, processing costs, and financial accuracy.
- Strong systems thinking and the ability to design modular platform capabilities across complex, interconnected systems.
- Comfort operating in production environments, including experience diagnosing system failures, participating in incident response, and improving platform reliability and operational resilience.
- Proven ability to lead complex cross-functional initiatives involving engineering, finance, operations, and external partners.
- Extreme ownership mindset with the ability to proactively identify problems, navigate ambiguity, and drive complex initiatives from strategy through execution.
Benefits
- Flexible work schedules and an unlimited time-off policy
- Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
- Fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability
- Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option
- Dependent and health care flexible spending account options
- Employee Assistance Program (EAP) benefits for employees
- Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions
- A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included)
- Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
- Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times
