Customer Service Representative

Role Overview

Customer Service Representative will consult with customers, provide product information, and resolve complaints. They will also keep records of customer interactions and determine charges for services.

What You Will Do

The main responsibilities of this role include consulting with customers, checking for resolution of customer problems, keeping records of customer interactions, and determining charges for services.

Why It Might Be a Fit

This role requires excellent customer service skills, self-motivation, and geographical knowledge of service areas. The ideal candidate will be able to provide exceptional customer service and communicate clearly with customers and technicians.

Requirements

• Excellent customer service skills
• Highly self-motivated
• Geographical knowledge of service areas or map reading skills