Customer Retention Specialist

We are seeking a Customer Retention Specialist to build and scale a high-impact retention and lifecycle marketing function from the ground up.

Requirements

• 3–5+ years of experience in lifecycle marketing, retention, CRM, or email/SMS marketing for DTC ecommerce brands
• Hands-on expertise with Klaviyo, including building, launching, and maintaining automated flows and campaigns
• Proven track record of improving retention, repeat purchase rate, and customer LTV

Benefits

• Tuition Reimbursement
• Visa Sponsorship
• Generous Parental Leave