We are seeking a Customer Retention Specialist to build and scale a high-impact retention and lifecycle marketing function from the ground up.
Requirements
- 3–5+ years of experience in lifecycle marketing, retention, CRM, or email/SMS marketing for DTC ecommerce brands
- Hands-on expertise with Klaviyo, including building, launching, and maintaining automated flows and campaigns
- Proven track record of improving retention, repeat purchase rate, and customer LTV
Benefits
- Tuition Reimbursement
- Visa Sponsorship
- Generous Parental Leave