Customer Success Representative

Activated Insights is a software company serving long-term and post-acute senior care. We are seeking a Customer Success Representative to support our company's growth and operational efficiency.

Requirements

• 2+ years of professional B2B communications experience
• High school diploma or equivalent
• Strong computer literacy and proficiency in Microsoft Office Suite
• Excellent written and verbal communication skills
• Strong analytical, problem-solving, and time management skills
• Ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines
• Exceptional emotional intelligence with active listening skills
• Ability to motivate and influence others with professionalism, diplomacy, and tact
• Strong organizational skills and attention to detail
• Basic understanding of information technology processes

Benefits

• Paid time off
• 401k matching