ServiceNow Functional Lead

Acuity, Inc. seeks a dynamic ServiceNow Functional Lead to support a highly visible federal ServiceNow platform modernization initiative.

Requirements

• Bachelor's Degree
• Minimum five (5) years of experience supporting ServiceNow implementations or enterprise ITSM platforms
• Demonstrated knowledge of ITIL and ITSM processes
• Experience gathering, documenting, and managing functional requirements for enterprise systems
• Experience supporting ServiceNow implementations across multiple modules or platform capabilities
• Certified ScrumMaster (CSM)
• PMP certification
• Must be a US Citizen and able to obtain and maintain a Public Trust clearance

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan