Growth Account Manager

Growth Account Manager needed to own and grow a portfolio of 50–75 customer accounts, driving ARR growth through upsells, renewals, and strategic account management. The ideal candidate has 2–5+ years of experience in Account Management, Customer Success, or Inside Sales, ideally in SaaS, with proven ability to upsell and expand existing customer accounts.

Requirements

• Manage a portfolio of 50-75 customer accounts, ensuring consistent communication and providing excellent customer service
• Upsell additional products and services to existing customers, driving increased customer value and revenue
• Own the end-to-end renewal process for your accounts, proactively engaging customers ahead of contract milestones
• Engage regularly with customers to understand their evolving needs and challenges
• Maintain and update HubSpot and PlanHat, ensuring accurate records of customer interactions and sales activity
• Stay informed on industry trends, competitor offerings, and product developments

Benefits

• Unlimited vacation
• Paid Health and Dental Plans
• Home Office Stipend
• Learning Budget
• Optional Team Retreats
• Parental Leave