Opening for inbound tech support process

Adeeba E-Services Pvt. Ltd. is an international contact center based in India and the US, offering telemarketing services to offshore consumers and business entities. The company seeks a Senior Tech Support Associate to take inbound calls, diagnose computer issues, and sell technical support plans.

Requirements

• Must have experience in outbound tech support for more than 6 months
• Must know how to close their own calls
• Must have good convincing skills

Benefits

• Fixed salary on 1st of every month in salary account
• High incentives
• Daily sales incentives
• Attendance incentive
• Monthly sales incentives
• 15%-20% hike on last drawn salary
• Loyalty bonus of Rs.5000 every year
• Referral bonus of Rs.2000 per candidate