Operations Support Specialist Mailroom Inbound

This Operations Support Specialist, Mailroom, is responsible for sorting, scanning, and proof of delivery of inbound mail. The role involves maintaining a clean workspace, documenting sorting processes, and maintaining service level agreements. HIPAA compliance is a key requirement.

Requirements

• Manage all daily inbound packages and mail.
• Create batch sheets for sorted mail by document type and client.
• Maintain attention to detail at all times.
• Troubleshoot the operation of production equipment.
• Maintain documentation of the sorting batch as it flows through the sorting process.
• Maintain a clean and organized workspace.
• Maintain service level agreements and track daily/hourly metrics.