Freight/ Transportation/ Logistics Client Services Representative

The Freight/ Transportation/ Logistics Client Services Representative supports the administration and processing of client funding requests and provides customer service levels consistent with the business objectives of the company. The role involves timely communication with clients, resolving disputes, verification and risk management, and providing ongoing client training in Triumph’s processes and systems.

Requirements

• High School diploma or equivalent required; Associates or Bachelor’s Degree is preferred
• 2 to 3 years of customer service experience in a fast-paced work environment
• Knowledge of freight, transportation, and/or logistics industry is preferred
• Proficient in Microsoft Office suites
• Ability to multi-task and stay focused at high levels of productivity
• Excellent communication skills, both written and verbal
• Ability to understand and follow written and verbal instructions