Credit Manager

Role Overview

The Credit Manager will oversee and manage the day-to-day operations of the collections function, leading a team and collaborating with sales, customer success, and finance to improve cash flow and reduce credit risk.

What You Will Do

Lead credit and collection activities, develop and implement effective collection strategies, build strong relationships with customers, and lead a high-performing team of collectors.

Why It Might Be a Fit

The ideal candidate will have 10+ years of experience in credit collections, a strong understanding of SaaS models, and exceptional communication and negotiation skills.

Requirements

• Bachelor’s degree in finance, Accounting, Business Administration, or related field
• 10+ years of experience in credit collections
• Strong understanding of SaaS models, subscription contracts, collections strategies, and revenue recognition
• Proven leadership experience
• Exceptional communication, negotiation, and problem-solving skills
• In-depth knowledge of financial systems and tools, such as NetSuite and Salesforce
• Ability to analyse financial data and make recommendations for process improvements
• Strong attention to detail and a commitment to accuracy
• Highly organised with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proficiency with Microsoft Excel and data visualisation tools
• Experience with project management and process optimisation initiatives is a plus

Benefits

• Wellbeing focused
• Annual Leave - 20 days of annual leave, plus public holidays
• Employee Assistance Programme - Free advice, support, and confidential counselling available 24/7
• Personal Growth
• Development Programmes
• Online Learning Platform: SkillsHub!
• Life Insurance - 3x annual salary
• Personal Accident Insurance
• Performance Bonus