
Job description
As a Customer Care Support Associate, you'll process customer requests, answer queries, and work with your team to solve complex issues. You'll be trained in our Platform Academy and learn from experts to delight and support customers.
Process customer requests, answer queries, and work with your team to solve complex issues.
We're looking for someone with experience in operational or customer service roles, strong analytical skills, and a detail-focused approach. You'll have opportunities to develop a career and work towards a professional qualification in financial administration or planning.
Company

Finance
Aegon is a global financial services group specializing in insurance, asset management, pensions, and retirement solutions. With fully owned subsidiaries in the US and UK and a worldwide asset-management platform, the company delivers tailored investment, protection, and retirement products that help individuals build financial resilience across their life cycles. Aegon leverages strategic partnerships in Brazil, China, France, Spain, Portugal, and a leading Dutch insurer to extend its reach and deepen market expertise. By focusing on longevity and evolving life patterns, Aegon differentiates itself through a data-driven, customer-centric approach that empowers clients to navigate the challenges and opportunities of a longer life. The firm’s culture emphasizes collaboration, innovation, and a commitment to sustainable long-term value creation for shareholders and society alike.