Customer Service Representative

Role Overview

Provide frontline service to customers, deliver quality customer service, and perform back office functions. Contribute to branch's deposit growth and cross-selling of products.

What You Will Do

Take proactive actions to prevent fraud, manage cost control, perform daily branch activities, and ensure accuracy in day-end balancing. Handle customer inquiries and complaints, and maintain good rapport with internal and external customers.

Why It Might Be a Fit

This role requires strong customer service skills, attention to detail, and ability to work in a team environment. The ideal candidate will be proactive, efficient, and able to adapt to changing situations.

Requirements

• Strong customer service skills
• Attention to detail
• Ability to work in a team environment
• Proactive and efficient
• Ability to adapt to changing situations