Customer Service Representative (Nationwide)

Role Overview

Provide frontline service to customers, deliver quality customer service, and perform back office functions. Contribute to branch's deposit growth and cross-selling of products.

What You Will Do

Perform daily branch activities, handle cash, ensure accuracy in day-end balancing, and comply with regulatory requirements. Provide efficient customer service, attend to customer inquiries and complaints, and maintain good rapport with internal and external customers.

Why It Might Be a Fit

Make a difference in the financial services landscape, contribute to branch's deposit growth, and participate in staff development and training.

Requirements

• Proactive actions to prevent fraud and losses
• Contribution to deposit growth
• Effective cash handling
• Accuracy in day-end balancing
• Compliance with regulatory requirements
• Efficient customer service
• Good rapport with internal and external customers

Benefits

• Competitive salary
• Opportunities for growth and development
• Training on compliance, regulatory, product knowledge, and customer services