Field Service Application Engineer, Spectroscopy

Role Overview

You'll be the technical face of the organization, solving problems, enabling workflows, and empowering customers to get the best out of their analytical systems. Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions.

What You Will Do

Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Provides hands-on application support across spectroscopy products like ICPMS/ICPOES etc and sample prep workflows.

Why It Might Be a Fit

This is a role where your expertise becomes influence—and your influence becomes customer success. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.

Requirements

• 4 - 6 years of hands-on experience in analytical laboratories, food testing labs, technical support, applications, or method development roles.
• Master's Degree in Analytical Chemistry, Biotechnology, Life Sciences, Environmental Science, or related field.
• Strong hands-on experience with analytical instruments like ICP-MS, ICPOES and other spectroscopy products
• Ability to interpret complex data and troubleshoot confidently.
• Clear, engaging communication skills—whether in a lab, a boardroom, or a training session.

Benefits

• Pay and benefit information by country are available at: https://careers.agilent.com/locations