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Job description
Responsible for installing, operating, and maintaining high-end LCMS products, including hardware and software related to high-efficiency liquid chromatography, triple quadrupole, flight time, and other related equipment. Collaborate with other departments to complete customer service and support projects.
Troubleshoot customer issues, ensure user satisfaction, and maintain good user relationships. Complete various tasks according to company procedures.
Must have excellent communication and interpersonal skills, be able to adapt to a high-frequency travel schedule, and have a strong interest in technical research and hands-on work.
Company
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Manufacturing • Tech, Software & IT Services
Agilent Technologies designs, manufactures, and supplies advanced analytical instruments and services that enable research and quality assurance across life sciences, diagnostics, environmental, food safety, and pharmaceutical sectors. The company’s portfolio includes diagnostics and genomics, chemical analysis, cancer research, and biopharma solutions, supporting scientists from sample preparation to data interpretation. Agilent distinguishes itself through integrated CrossLab and technical support teams that help customers optimize laboratory workflows and accelerate scientific discovery. With a 2022 revenue of $6.85 billion, Agilent remains a global leader in providing comprehensive, end-to-end analytical solutions.