
Job description
Support the execution and implementation of system enhancements and projects in Life Operations, specifically in New Business and Control & Collections Process. Understand and improve business processes and system enhancements.
Execute user acceptance testing, analyze and document test outputs, work with stakeholders to resolve defects, and report progress. Perform post-implementation verification and track daily reports.
Strong attention to detail, ability to work independently and in a team, excellent communication and collaboration skills, flexibility in executing UAT, and willingness to learn.
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Nonprofit • Education
The American Institute of Architects Chicago (AIA Chicago) is the largest AIA chapter in Illinois and the second‑largest nationwide, representing licensed architects, architectural interns, and allied professionals. It delivers comprehensive professional development through continuing‑education programs, lectures, and award initiatives, and supports specialized interests via committees focused on the environment, interior architecture, and historic resources. AIA Chicago also advocates for the profession and provides resources to help consumers connect with qualified architects.