Scale Customer Engineer, EMEA Market - Paris

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Requirements

• Lead Webinar-Led Onboarding & Activation
• Provide Reactive 1:1 Onboarding Support
• Proactively Monitor Portfolio Health
• Serve as the First Technical Guide for AMs
• Coordinate Customer Escalations with Structure and Calm
• Collaborate Cross-Functionally & Strengthen the Scaled Experience

Benefits

• Competitive salary package & benefits
• Fast-learning environment, entrepreneurial and strong team spirit
• Work-life balance is important at Aircall
• Opportunities for growth and professional development